Terms of use
The rules for using this website and the free course.
Who we are
This website is run by Vova Ltd, trading as MANA, a company registered in England and Wales (company number 09892661), with its registered office at 40 Keresley Road, Coventry CV6 2JD. You can contact us at hello@manacourse.com. By using the site, you accept these terms.
What MANA is, and isn't
MANA teaches people to notice when someone might be struggling, ask, listen, and know when to hand over. It's education. It isn't therapy, counselling, medical advice, clinical training or a crisis service. Finishing the course doesn't make you a counsellor or a mental health professional.
If you or someone else needs help now: Samaritans 116 123 · SHOUT 85258 · CALM 0800 58 58 58 · NHS 111, option 2 · 999.
The course and your badge
The course is free. You're welcome to watch it, use what you learn and share links to it. Please don't copy, edit, sell or re-host the videos or materials, or run them as training of your own, without our written permission.
Your badge shows that you finished the course. It isn't a professional qualification.
The MANA name and the MANA Standard
The MANA name, logo and the MANA Standard mark are ours. Only a workplace that holds the MANA Standard may use the mark, and only while it's current.
Services for workplaces
Paid services for workplaces, including the check-ins, volunteer support and the MANA Standard, are covered by a separate written agreement. Prices on this website are a guide, and your agreement sets what you pay. If your agreement says something different from these terms, the agreement applies.
Using the site
Please don't misuse the site. That means no trying to break into it or overload it, no spam through the forms, and nothing unlawful. We may block anyone who does.
We work to keep the site accurate and available, but we can't promise it always will be. We may change or remove anything on it.
We link to other websites, such as the crisis services, to help you. We're not responsible for what's on them.
Our responsibility to you
Nothing in these terms limits our responsibility where the law doesn't allow it to be limited, such as for death or personal injury caused by our negligence, or for fraud. It doesn't affect your legal rights as a consumer either.
If you use the site for work, we're not liable for any loss of profit, business, revenue or data, or for any indirect loss, that comes from using it or relying on it.
The law that applies
These terms are governed by the law of England and Wales, and its courts deal with any dispute. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
Changes
We may update these terms from time to time. The version on this page is the one that applies.
Last updated 15 November 2026.