Good questions.
For everyone
Yes. The course is free for everyone, for good, with no sign-up wall. Workplaces only pay for the check-in system, the support for their volunteers and the MANA Standard.
Nobody. Not your manager, not HR, not the volunteers, and not us. If you'd like someone to check in on you, you pick a volunteer and they get a nudge to say hello. They never see what you answered.
No. MANA teaches ordinary people to notice, ask and listen, then hand over to people who are qualified. It's not therapy, counselling or a crisis line, and it won't turn you into any of those.
Anyone close enough to notice when someone's not themselves: colleagues, managers, friends, family. You don't need any background in mental health. It isn't clinical training, and it isn't for anyone who's in crisis right now.
No, never. Volunteers only, for the course and for the check-ins. Someone made to ask is worse than nobody asking, and people can tell.
No. Nobody is asked to share their own history or experiences, at any point.
If you'd like one, you get a digital badge at the end. It's yours to share, and it's only shared with your employer if you say so.
Yes. Most of it works anywhere, with friends, family or the group chat, and it'll show you what to find out about the support at your work.
For workplaces
First aid training gives a few people two days of training. MANA gives everyone close enough 90 minutes, then keeps it going with weekly check-ins, supervision for the people doing the asking and a yearly review. If you've got first aiders, keep them. They fit inside MANA.
No. It sits alongside your EAP and occupational health, and it's the bit that comes first, so more people actually reach them.
No. The reminders, forms and paperwork are automated so your volunteers aren't chasing admin. Every setup call, supervision session, debrief and review is with a real person, and no AI ever sees what anyone said.
Anonymous numbers: how many people answered the check-in, team results when five or more answered, and whether your volunteers are actually asking. Never anyone's answers, and never who asked to be checked on.
About a month. Most of it's a short form and your volunteers watching the course. From you, it's a 45-minute setup call, and your volunteers join a 30-minute live Q&A.
The volunteer follows your written escalation route, which we put together with you during setup. The course covers how to ask, what to say and how to get someone to real help. Afterwards, the volunteer can book a debrief call with us.
Yes. A person reviews it every year. If the requirements aren't being met, you get 60 days to fix it, and if it's still not there, the mark lapses.
Our first pilots are for workplaces of 50 to 250 people. Smaller or bigger, get in touch anyway.